What our clients
say about us
Graham Patterson
00:33 25 Nov 21
Excellent service from quote to install, always kept me up to date and responsive to my questions. Guys who did the... install were friendly and knowledgeable. would happily recommend these guys to do pool work.read more
Neil Martin
10:40 19 Jul 21
Our pool is exactly what we wanted. Perfect. Great team from start to finish communication spot on. The filtration... system is Low maintenance, quiet and the pool is crystal clear. Fantastic.read more
JJ Kumar
23:13 09 Jun 21
Absolutely love Pool Builders Pool Shop! Have been getting fantastic aftercare advice and service from Tim and Mark.... The team at the office are friendly and efficient too. Jash and Anjread more
colwatzek
04:08 20 Apr 21
Brilliant service had a pool pump bearing fixed and Tim was fantastic. Can’t recommend him highly enough
Dave B
03:29 11 Mar 21
Great Service, great price! Recommend this to ANYONE with a pool. At first I thought "I can look after our own pool"... BUT so glad I gave this a go, so easy now.!read more
Graham Allen
00:07 05 Mar 21
Pool Builders dispelled our concerns about having a pool built from the very start to the final sign off and beyond!... From concept and design to implementation, the Team from Pool Builders were professional, supportive and efficient. We are totally satisfied with the end product, it has exceeded our expectations. We have and will continue to recommend Pool Builders to people who want to install a pool at their homes. Happy summer to all!!!!!read more
Amanda Giacca
11:32 29 Jan 21
I’m as time poor as they come so the last thing I want is to be spending my weekend maintaining my pool... which I have... no idea about.I can’t recommend Tim enough. He super knowledgeable and polite. He explains things to me so I can understand and gives me honest recommendations if I need any work done.Tim turns up, maintains my pool and keeps it in sparkling pristine condition.I receive a text message to alert me that my pool service is approaching so I know when Tim is due.It literally can’t be any easier.It’s rare to find a business that is so efficient in everything they do, without trying to sell me things I don’t need.Brilliant customer service. I highly highly recommend them 💯read more
Tom Johns
11:31 28 Jan 21
Tim has been fantastic with bringing us up to speed on how the pool works, and then keeping it in check every month.... Very knowledgable and helpful when things have gone wrongread more
Scott Jensen
00:09 26 Jan 21
I 100% recommend The Pool Builders Pool Shop over any other pool service due to their in-depth knowledge and excellent... customer service.Having shopped around with two other pool shop services in Brisbane I can attest that this team come with all the know how and gear to service any pool. They are trained by the pool builders themselves to service the pool the way it’s meant to be cleaned and are specialists in maintaining the pool equipment that the builders have installed.When I walked into other pool shop services they were giving me conflicting advice and making me purchase items I didn’t need and their house visits came with very poor service.When I switched to The Pool Builders Pool Shop they were able to clear up all the mistakes and bad advice and get my pool sparkling again. The monthly house visits are always on time and come with thorough cleaning and testing. The team are friendly and happy and know what they’re doing.read more
